The Sisters of St. Francis of the Neumann Communities maintains great respect for the privacy of its donors and supporters. This policy articulates our practices for the collection, uses and protection of information about our donors and supporters. It is intended to guide the actions of our sisters, staff, volunteers, and authorized representatives.

The Sisters of St. Francis of the Neumann Communities (SOSF) collects and use a variety of personal information from its donors and supporters which include:

  1. Personal information obtained from donors, prospective donors, volunteers, and others through pledge cards, letters, surveys, reply cards, and other forms of writing, in person, by telephone, or electronically (including name, address, employer, birth date, credit card number, bank information, family members, interests, etc.)
  2. Individual information may also be collected about donors and potential supporters of SOSF regarding their history of philanthropic giving, volunteer activities, committee service work, information from public documents and reports, and interactions an individual may have had with SOSF.

SOSF will not sell, trade, rent, or disclose names (other than for gift recognition purposes), mailing addresses, email addresses, or telephone numbers of our donors and supporters.

SOSF will use contact information (email, telephone number and mailing address) of donors and supporters for these purposes:

  • Distribute receipts for gifts
  • Thank donors for their gifts
  • Distribute information or mailings, including Franciscan Spirit magazine
  • Inform/invite donors and supporters to fundraising events, receptions, and other activities held by SOSF
  • Internal analysis and record keeping
  • Reporting to relevant federal and state agencies (not for public inspection)
  • Contact donors about changes to this policy

General, anonymous information about SOSF fundraising may be used for promotional and fundraising purposes. Donors may have their name publicly associated with their donation or giving level unless the donor explicitly chooses to remain anonymous on their gift agreement, pledge card, or when donating online.

Comments given in donor/supporter forms and surveys may be used in SOSF publications, and may be used in promotional materials. Comments sent to us in confidence via mail, fax, email, telephone or in person remain confidential.

All access to donor/supporter personal and financial information is limited to mission advancement staff members. SOSF uses encryption technology to protect sensitive information online and maintains security practices to protect donor/supporter information off-line. Only staff members who require information to deposit, record, acknowledge and report on financial donations are granted access to personally identifiable financial information. Mission advancement staff members may provide volunteers, who require pertinent donor/supporter information for outreach and fundraising activities to advance SOSF’s mission and ministries, with appropriate information on a need-to-know basis.

Volunteers and staff members are kept up-to-date on SOSF’s security and privacy practices. The congregational director of mission advancement or his/her designee will review this policy periodically with all advancement volunteers to ensure clarity on the reasons for confidentiality of donor/supporter and potential donor information.